Built for water. Backed when it counts.
POP gear is made to get used. Paddle boards, inflatable docks, chairs, pumps, accessories, BattleBoats, BattleCats, motors, and parts all have different support paths. If something looks like a manufacturer defect, start here and send the details before sending anything back.
Fast read
Warranty Coverage
Different gear. Different coverage. Same goal: get the right issue reviewed fast.
This page is built to make the warranty path easier. Coverage is for eligible manufacturing defects. It is not a replacement plan for normal wear, misuse, lost parts, sun damage, punctures, improper storage, or damage from impact.
Inflatable Paddle Boards
Limited warranty coverage for eligible manufacturing defects on POP inflatable paddle boards.
Docks and Chairs
Limited warranty coverage for eligible manufacturing defects on POP inflatable docks, planks, and chairs.
Pumps and SUP Accessories
Limited warranty coverage for eligible electric pumps and accessory products included with SUP packages.
Rover Marine Coverage
BattleBoats and BattleCats follow Rover Marine boat warranty coverage for hull, tubes, seams, and attached components.
POP Product Support
Boards, docks, chairs, pumps, and gear all deserve a clean claim.
If the issue looks like a manufacturing defect, send the order details, photos, and a clear description through the warranty application. The more complete the claim, the easier it is for the team to review.
Paddle Boards
3-year limited warranty for eligible manufacturing defects on POP inflatable paddle boards.
Shop BoardsDocks
3-year limited warranty for eligible manufacturing defects on POP inflatable docks and planks.
Shop DocksChairs
3-year limited warranty for eligible manufacturing defects in materials and workmanship.
Shop ChairsPumps and Gear
1-year limited warranty for eligible electric pumps and SUP package accessories.
Shop GearBattleBoats and BattleCats
Rover Marine boats have their own warranty path.
BattleBoats and BattleCats are Rover Marine products sold through POP Board Co. Boat warranty coverage follows Rover Marine’s warranty structure. If the issue involves a boat, motor, electronics, or third-party accessory, include the model, order details, photos, and a clear description so the right support path can be used.
Hull Warranty
Covers eligible manufacturing defects, structural delamination, and air leaks tied to the hull.
Tubes and Seams
Covers eligible manufacturing defects or delamination affecting tubes and seams.
Attached Components
Covers eligible bolt-on or clamp-on accessory components attached to the boat.
Motors and Electronics
Motors, engines, electronics, and third-party accessories may follow the manufacturer’s warranty.
What The Warranty Covers
Manufacturer defects. Not every bad day.
The limited warranty is designed for manufacturing defects under normal use. If the issue came from how the product was built, start a claim and send the details.
For inflatable boards, docks, chairs, and related inflatable products, covered issues may include manufacturing defects in materials and workmanship, including eligible seam or valve issues.
Covered issue examples
- Seam leaks that appear to be caused by a manufacturer defect.
- Valve leaks that appear to be caused by a manufacturer defect.
- Manufacturing defects in materials or workmanship.
- Eligible electric pump or SUP package accessory defects within the coverage window.
- Eligible Rover Marine boat manufacturing defects under the applicable boat warranty terms.
Not Covered
The warranty covers defects, not abuse, accidents, or wear.
POP gear and Rover Marine boats are built for real use, but warranty coverage does not apply to damage caused by misuse, impact, improper storage, neglect, modifications, lost parts, or normal wear and tear.
Impact Damage
Damage from rocks, docks, shore-pound, fin impact, dragging, loading, unloading, travel, airline handling, or other impact events is not covered.
Heat and Sun Damage
Damage caused by overexposure, direct sunlight storage, UV neglect, or inappropriate storage temperatures is not covered.
Normal Wear
Normal wear and tear, fading, chips, scuffs, cracks from misuse, dock rash, cosmetic aging, and everyday abrasion are not covered.
Lost or Stolen Gear
Products, parts, accessories, fins, paddles, caps, pumps, or boat components that are lost, stolen, misplaced, or sunk are not covered.
Misuse or Modification
Aftermarket modifications, commercial use, use outside product instructions, and use outside the intended purpose may void coverage.
Boat Use Damage
Punctures from handling, dock scuffs, boat-to-boat abrasion, wildlife damage, improper storage, lack of care, and dinghy rot are not covered.
Warranty Process
Send the proof. Tell us what happened. Let the team review it.
Do not ship anything back before starting a warranty claim. POP Board Co. reserves the right to repair, replace, or otherwise support eligible products based on the claim review.
Proof of Purchase
Have your order confirmation, receipt, purchase date, or proof of purchase ready.
Write the Issue
Include a clear written summary of the defect and when you noticed it.
Add Photos
Send clear photos of the issue, full product, affected area, and packaging if relevant.
Add Product Details
Include serial number, model name, order number, phone number, and return mailing address when applicable.
Recall Check
Have your board serial number? Check it.
If you are trying to see whether your board serial number is affected by a recall, use the recall application page. This keeps the request organized and helps the team review the correct board information.
A recall check is separate from a standard warranty claim. Use the right form so the request goes to the right place.
Before you start
- Find the serial number on your board.
- Take a clear photo if requested.
- Use the recall application form.
- Wait for POP Board Co. to review the serial number and respond.
Know The Difference
Warranty, returns, and shipping damage are not the same thing.
A manufacturer defect is different from buyer’s remorse, freight damage, normal wear, or a return request. Use the right page so the right team can review the issue faster.
Warranty
Use this page for manufacturer defect claims, eligible warranty issues, and recall checks.
Warranty ApplicationReturns
Use this page for return windows, eligibility, restocking fees, final sale items, and refund timing.
Returns and RefundsShipping Damage
Use this page for damage windows, freight inspection rules, rigid board delivery, and delivery issues.
Shipping and DeliveryWarranty FAQs
Quick answers before you file.
What is the POP Board Co. inflatable paddle board warranty?
Eligible POP inflatable paddle boards include 3-year limited warranty coverage against manufacturing defects under normal use.
What is the POP inflatable dock warranty?
Eligible POP inflatable docks and planks include 3-year limited warranty coverage against manufacturing defects under normal use.
What is the POP inflatable chair warranty?
Eligible POP inflatable chairs include 3-year limited warranty coverage for manufacturing defects in materials and workmanship.
What is the electric pump warranty?
Eligible electric pumps include 1-year limited warranty coverage against manufacturer defects.
What is the Rover Marine boat warranty?
Rover Marine boats include 5-year hull coverage, 3-year tube and seam coverage, and 2-year coverage for eligible attached accessory components.
What about motors and electronics?
Motors, engines, electronics, and third-party accessories may follow the warranty policy of the original manufacturer. If you purchased through POP, contact us and we will help point you in the right direction.
Does the warranty cover impact damage?
No. Damage from rocks, docks, shore-pound, fin impact, dragging, travel, boat-to-boat scuffs, or other impact events is not covered.
Does the warranty cover sun or heat damage?
No. Damage caused by overexposure, direct sunlight storage, UV neglect, or inappropriate storage temperatures is not covered.
Can I send a product back before filing a claim?
No. Contact POP first and submit the warranty application before making any warranty-related return or repair shipment.
Where do I submit a warranty claim?
Submit your claim through the POP Board Co. Warranty Application.
Ready To File?
Send the details. We will review the claim.
If you believe your POP product has a manufacturer defect, start with the warranty application and include as much detail as possible.
Warranty disclaimer summary: This page is a customer-friendly summary of POP Board Co. warranty and support paths. Warranty coverage is non-transferable and applies to the original consumer buyer. POP Board Co. reserves the right, in its sole discretion, to repair, replace, or otherwise support products deemed acceptable for a warranty claim. The buyer may be responsible for shipping costs associated with sending items in for repair or replacement unless otherwise stated by POP Board Co. This summary does not replace the full warranty terms, limitations, exclusions, product warnings, or legal disclaimers.